Shipping Information
At Two-Way Radio Pro, we aim to get your orders to you as quickly and securely as possible. Below is an overview of our shipping policies, including options, timeframes, and costs, so you can know what to expect when placing an order.
Shipping Methods & Rates
We offer a variety of shipping methods to meet your needs. Shipping rates are calculated based on the weight, size, and destination of your order at checkout.
- Standard Shipping: Typically delivered within 5-7 business days.
- Expedited Shipping: Typically delivered within 2-3 business days.
- Next-Day Shipping: Available for select locations, with delivery on the next business day if the order is placed before our cutoff time.
- Free Shipping: We offer free standard shipping on orders over $400 within the continental United States. Orders under $99 will incur a flat-rate shipping fee.
Order Processing Time
- All orders are processed within 1-2 business days of being placed, excluding weekends and holidays. Upon processing the order, you will receive an expected ship date for your order.
International Shipping
We do not currently offer international shipping.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with tracking information. You can track your package via the carrier's website for real-time updates on delivery status.
Shipping Restrictions
- We do not ship to P.O. Boxes, APO, or FPO addresses.
- Hazardous materials and certain oversized items may have specific shipping restrictions, which will be noted on the product page.
Delays and Issues
While we do our best to meet our shipping estimates, unexpected delays due to weather, carrier issues, or other circumstances may occur. If you experience a delay or any issue with your shipment, please contact our customer service team, and we will assist you in resolving the matter.
For any questions or further assistance with shipping, feel free to reach out to us. We are committed to delivering your order promptly and securely!